• All our Canadian orders are shipped out on the same day they are ordered as long as it's before 4 pm MST. If you place your order after 4 pm MST, your products will be shipped the next day. If the post office is closed for a holiday, your orders will be sent as soon as the post office opens. 
• For American customers, your bridles will be sent Monday - Friday. If you place an order late on Friday, or on the weekend, your package will be sent on Monday.
• All of our products are sent with tracking numbers and will be emailed to you as soon as they are shipped. 
• If you have any additional questions regarding shipping, feel free to contact us at any time at swag@soloequine.com

RETURNS

• Return shipping costs are not covered by Solo Equine.
• All returns must be sent to back to: Solo Equine, 4815 80 St SW, Edmonton, Alberta, T6X 2S7 CANADA
• UPDATED DEC 3, 2024: For those in the US, our national postal carrier, Canada Post is currently on strike. Please contact Stephen at swag@soloequine.com to arrange your return.
• If you aren't totally satisfied with your product (for any reason what so ever!) when it arrives, you are welcome to take advantage of our 100% no hassle refunds*. We aren't happy unless you are! Feel free to contact us at swag@soloequine.com with any questions or concerns regarding your order. 
• *All bridles bought on sale are final sale. But if you aren't happy, contact us as we are happy to try and work with you.

Happy Riding!